Privacy Policy

Information you provide

When you submit a quotation, sample, dealer, export, contact or catalogue-access request, TAG Ceramic may receive the contact, company, location and project information you choose to provide.

How the information is used

Information submitted through the website is used to respond to your request, provide product or commercial information, maintain enquiry records and improve customer service and website resources.

Website services

Hosting, storage, security, analytics or communication providers may process limited information as needed to operate the website and respond to enquiries. The website may use technical services for hosting, security and analytics. Contact TAG Ceramic if you have questions about the information submitted through its forms.

Website analytics and technical context

The website may record page-view events, catalogue access and download-button clicks, product interactions and enquiry submissions. When provided by the browser or network provider, aggregated reports may show approximate country, broad device category, browser family, browser language, referring website and campaign source. Browser-tab session identifiers may be used to group events; these are not verified unique people. A recorded click does not guarantee delivery of a WhatsApp message or completion of a file download. The first-party analytics event system is not intended to store raw IP addresses, precise GPS positions, full browser user-agent strings or a visitor's personal contact details. Hosting and security providers may separately process network and access logs.

Where applicable, third-party analytics and marketing technologies must be separately disclosed and used subject to appropriate consent choices.

Enquiry notifications

To respond to website enquiries promptly, submitted contact and requirement details may be shared with authorized TAG Ceramic sales personnel through internal notification channels, including a WhatsApp sales group. Do not include passwords or payment card details in your enquiry.

Enquiry response and optional marketing

When you submit an enquiry, you may consent to being contacted for a response to that specific request. The separate optional marketing choice is for product news and promotional offers; declining it does not prevent the enquiry from being submitted. To ask about your details or withdraw promotional permission, contact TAG Ceramic using the address below. Anonymous website browsing does not reveal your personal phone number or email address to TAG Ceramic.

Your request

You may contact TAG Ceramic regarding information you previously submitted through this website. Requests are handled subject to applicable legal, contractual and record-retention requirements.

Contact

For privacy-related website questions, email [email protected].